Reviews

I can't praise the amazing service I received from Emma and her team enough. The sale of my property became increasingly difficult due to problems our buyer was experiencing and could have gone either way, Emma went above and beyond to deal with every situation as it arose. Without her persistence and professionalism, my sale could easily have fallen through. Thank you so much!

It was our pleasure in using Proctors for the sale of our property. From start to finish we found Charles and his team to be completely professional and informative at all times. The valuation was a considered process based on our requirements and market conditions. It was not an over Inflated figure plucked out of the air just to lure us in ! The marketing was conducted in-house and great care was taken with the write up as well as the photo’s (came back twice to maximise the weather !) We were fortunate to sell our property fairly quickly, and once sold this is where Charles and the team came into their own. They were in constant contact with us throughout, whilst also liaising with the buyers and solicitors. In what can be an extremely stressful process, we were glad to have used Proctors for their total professionalism. It’s just a shame that not all agents are the same !!!

A year ago tomorrow Proctors helped my 86 yr old mother sell her house and move to a retirement flat. Throughout the whole process Proctors supported her all the way. They went above and beyond to ensure she understood the process, everything that was happening and would take time to explain this. All staff are amazing , caring and professional. I would highly recommend Proctors and would never go else where. You all made this an easy process for her, thank you.

We got three companies to value the property and from the start it was clear to us that Charles seemed the most experienced and interested in helping us to sell the property. The property was on the market for a long time, mainly due to a challenging market and dramatic increases in interest rates, and Charles and the team kept in regular contact and offered great advice and guidance throughout the process. Would highly recommend.

We had a tight deadline to complete our house purchase and Proctors were our seller's agent but they worked closely with us to ensure everything went about smoothly. It was great dealing with Charles Proctor who was very professional and always in touch with us and on top of the proceedings. He communicated progress to both parties and chased up solicitors when needed to ensure a timely completion. Would highly recommend.

We recently sold my mother’s flat with Proctors and we couldn’t be happier with the service provided. They were professional, approachable and made what could have been a challenging process so much easier. Given that our mother is elderly this was a particularly sensitive situation, but everything was handled with great care and understanding. They were always on hand to answer questions and kept us informed every step of the way, which gave us real peace of mind. Their communication was excellent and we would highly recommend Proctors Shirley to anyone looking for a reliable and considerate estate agent. Thank you for helping us through this transition with such professionalism.

Charles & his team are wonderful, very professional & quite simply charming!

From my first meeting with Charles, ongoing contact with the whole team through to sale completion the service has been absolutely excellent. The team at West Wickham has not only helped with the smooth marketing, viewings and sale of a house but also helped me navigate the probate process, helped deal with utilities, contractors and wider legal considerations. Communication is spot on from a highly professional team.

Rarely want to review but Sue and Roy made the move happen regardless of a very difficult chain. Even guided my agents when necessary! I have already recommended them to friends and clients and although I never want to move again, would use Proctors if I had to. Well done that team!! L

We recently sold a family home with Proctors in Parklangley - from the day we contacted them to arrange to put it on the market, to the day we completed, we had 5 Start Service! At all times they responded quickly and all members of the office could not have been more professional and delightful to liaise with … we could not recommend them more highly!